What is the Future of Human-AI Interaction?
Will our communication with AI shift to only voice, or will we embrace a new visual interface that moves beyond the typical "black-box" chatbot?
Hi, my name is Kai. I’m a UX designer specializing in crafting beautiful experiences for how people will interact with new AI technologies. I’m currently at SAILES, a B2B SaaS startup that leverages AI and machine learning to automate all aspects of prospecting for sales teams.
How I Use LLMs in My Day-to-Day Life
Journal Insights
I built a custom GPT using over 1,000 of my own journal entries from the past five years as data points. This personal AI helps me dive deep into self-reflection, analyzing my strengths and weaknesses while offering actionable tips to improve myself.
Fitness Trainer
My fitness journey gets a boost with a GPT designed to keep me in shape. Using my training logs from the past two years, it creates customized workout routines that align perfectly with my current fitness level and goals, ensuring I stay on track and achieve my fitness milestones.
AI Scholar
From my grad school days at Carnegie Mellon, I’ve compiled a collection of research papers, articles, and readings on the latest AI technology. This GPT serves as my AI professor, refreshing my knowledge in the domain and providing the support I need for my projects.
Check out My Work in the AI Space
B2B
SaaS
AI
Sales
Sales Automation with AI-Powered Solutions
Client: Sailes
As the sole in-house UX designer, I work on improving the user experience of Starboard, a centralized platform where sales teams can access insights and metrics of their Sailebot's performance, enabling them to train their unique AI to unlock sales potential.
Voice AI
Agentic AI
Customer Service
Mobile App
Your AI Advocate for All Things Customer Service
Client: Consumer Reports
FairPlay is your AI advocate when you encounter any product or service issues, offering a wide range of support, from calling companies' customer service lines on your behalf to providing policy-based arguments and the best contact channels. FairPlay guides you through every step of your post-purchase journey, ensuring your consumer rights are protected.
Check Out My Other Projects
Semi-Autonomy
In-Vehicle UX Design
An Intuitive and Safe Interaction Experience for Electronic Moped Riders
Client: Ford
Ford Futuro is a concept interface design for semi-autonomous electric mopeds. The design prioritizes safety by ensuring that crucial information is communicated to the rider through a head-up display (HUD), minimizing cognitive overload.
Online Ticketing
B2C
Mobile App
A Seamless Ticket Purchasing Experience On-the-Go
Client: Second Stage
The Second Stage mobile app concept offers a seamless, on-the-go solution for purchasing tickets to your favorite plays. Users can effortlessly browse available shows, select convenient time slots and seating, and secure tickets with ease.
Like What You See?
If you're interested in working with me to craft a beautiful, natural and easy-to-use AI experience for your products or services, reach out to me at kailindesigner@gmail.com.